Eclipse 2000 Blog

On Friday 26th March at about 9pm onwards we will be updating cPanel on all shared servers from version 11.24 to the latest 11.25. For more information on the new features of cPanel 11.25 please visit  http://www.cpanel.net/products/cpanelwhm/
Please note that during this update on all servers some services may become unavaliable for a short time.
UPDATE: All [...]

Today we have come across a problem with one of our domain name providers, this has caused some issues with sites not working.
The main reason is due to some domains are still looking at our old nameservers.
Please check all your domains using a WHOIS search which can be done under the domain name section on [...]

Posted @ 16:30pm
We are having a few issues on Server 1 which is causing services to stop running, Sorry for any problems this is causing but we are working to resolve this issue.
Some sites may go offline during this issue.
Update @ 18:40pm,
We are still working on Server 1, We my have to reboot the server [...]

We are currently having a few issues with Server 1 which has caused the system to go offline. We are working with our data centre to get this resolved as soon as possible.
Sorry for any problems caused.
This issue has now been resolved.

We are currently working with our data centre to repair a fault on Server 1, More information will follow as we get this.
Update @ 18:10pm
The server is now back online and the issue has been resolved, Sorry for any problems caused.
 
 

We are currently having a few issues on our UK platform, This should be resolved shortly.
This is now fully resolved. Sorry for any problems caused.
 

We are currently having an issue with this server, Our engineers are currently working on this and more updates will follow.
Update @ 19:32pm -
This server is now returning to normal.

We are currently looking in to an issue with server 7, This server has stopped responding and is currently been rebooted.
Update @ 10:30am -
Server 7 is now returning to normal.

Incident posted @ 15:40pm
Some customers may currently be experiencing problems connecting. Our engineers are working to identify the cause and resolve the issue as soon as possible. Please accept our sincere apologies for the inconvenience this may cause.
Update @ 16:33pm
Engineers have made good progress in resolving the issue and over the course of the next [...]

We have had a small issue with server 1 which caused the server to crash, After a few reboots and a bit of fsck’ing all seems to be back online again. Sorry for any problems caused.